Owner Onboarding
As a short-term rental management professional, your owners are the backbone of your business. But how do you keep them satisfied and engaged after they sign up? The secret lies in a well-designed onboarding workflow that caters to the needs and preferences of each owner.
This course will guide you in creating a personalized onboarding experience that will make your owners feel like true royalty. You will learn the art of identifying and understanding their communication styles and levels of involvement while making their lives easier. This will increase retention rates, generate more referrals, and strengthen your relationships with your clients.
With practical exercises and real-world examples, this course will give you the tools and techniques you need to create an onboarding experience that will delight your owners and set your business apart from the competition. Don't miss this opportunity to elevate your short-term rental management game and create a portfolio of engaged and loyal owners!
In this course, you will learn how to:
- Lifetime Access to the full Owner Onboarding course curriculum
- Access to the VRF B-School Success Circle Community
- Peer-to-peer messaging with other members in the VRF B-School
- One dedicated course space in our VRF B-School Success Circle to talk to other students and support each other about course content
- Access to the full VRF B-School course catalog
- Access to all future VRF B-School original courses (not 3rd party content)
- Access to the VRF B-School Success Circle Community
- Peer-to-peer messaging with other members in the VRF B-School
- Supplemental documentation, tutorials, checklists, and guidance for all our courses, exclusive to All-Access
- Exclusive access to LIVE industry expert interviews with Q&A as part of the Vacation Rental Success Podcast
- A 1-hour consultation with VRF B-School Head of Education Heather Bayer
ABOUT THE COURSE
Frequently asked questions
The course is self-paced and you may take as long as you need to complete it. There is no time limit for completion.
You will have lifetime access to the course when you purchase the individual course. Should VRF B-School close or change ownership you will be given no less than 90 days notice if your access will change. You will have guaranteed access for no less than one year after purchase.
Log in to VRF B-School Courses by clicking Login in the upper right of this page or by going here.
Course videos are not available for download and must be viewed through the platform. Some items, such as course worksheets, will be available to download.
You can also download the Kajabi App for iOS here or Android here for access on smart devices. Offline viewing is not available on the app.
Access to a computer or smart device, spreadsheet software (Excel or Google Spreadsheets), an email account, and an eager and open mind!
Oh no! We don't want that! We offer a 30-day money back guarantee on individual course purchases. If you are unhappy with the course for any reason, let us know within the first 30 days and we will refund your payment. We will even email you a reminder before the 30 days is up to make sure you are happy.
For questions about your billing or accessing the course materials, email support@vacationrentalformula.com.
If you have a question about how you put the course methods to work in your own business, we encourage you to ask those in the VRF B-School Success Circle Facebook Group.