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The Green Wake-Up Call: Short-Term Rental Sustainability Dilemma & Solutions

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StayWise Rentals is at a breaking point. Their utility bills have surged by 65% across multiple properties, their once-stellar five-star ratings have dropped to 4.2, and guests are posting images of overflowing trash bins online. Meanwhile, competitors are marketing “zero waste stays,” attracting eco-conscious travelers and putting StayWise at a disadvantage​.

Sarah and Mike Chen, the owners of StayWise, are facing a stark reality. They haven’t paid much attention to the green wave thinking it would be expensive and time consuming, but  their lack of eco-friendly measures is doing just the opposite - costing them both in rising operational expenses and lost bookings.

So, what’s the best way forward? Let’s evaluate the problem and explore practical, cost-effective solutions that can turn StayWise from an “energy hog” into an “eco-hero.”

Identifying the Sustainability Gaps

It’s been a tough month at Staywise.  They’ve dealt with trust issues;  a safety incident; a wild pool party at one of their properties; a slew of new regulations, and to cap it all, their lack of eco-friendly measures is bringing them down.  Just a few of the problems they are facing: 

  1. Skyrocketing Utility Bills
    • Poor insulation, outdated HVAC systems, and inefficient appliances are driving up energy costs and owners are not happy.
    • Unregulated water use and leaks are leading to excessive consumption.
  2. Waste Management Problems
    • Properties lack clear recycling and composting systems.
    • Overfilled trash bins are leading to guest complaints and bad reviews.
  3. Competitive Disadvantage
    • Nearby rental businesses are successfully marketing themselves as “eco-friendly.”
    • Modern travelers—especially younger guests—are actively seeking sustainable stays.
  4. Owner Skepticism
    • Property owners are questioning whether eco-upgrades are worth the investment even as they complain about current costs.
    • Some fear the upfront costs will outweigh the long-term benefits.

Sustainable Solutions: How StayWise Can Turn Things Around

1. Energy Efficiency Upgrades

Impact: Reduces energy costs by 30-50% over time.

Action Steps:

  • Install Smart Thermostats: Implement Nest or Ecobee thermostats to optimize heating and cooling based on occupancy.
  • Upgrade to LED Lighting: Replace incandescent bulbs with LED lights, which use 75% less energy and last 25 times longer.
  • Seal & Insulate: Conduct an energy audit and seal drafty windows/doors to improve insulation.
  • Switch to Energy-Efficient Appliances: Replace outdated refrigerators, washers, and HVAC systems with Energy Star-rated models.

Staywise can use AI to create an information sheet to present the savings to owners.

💡 Pro Tip: Highlight energy-saving features in your listings to attract eco-conscious travelers.

2. Water Conservation Measures

Impact: Saves thousands of gallons per property annually.

Action Steps:

  • Install Low-Flow Fixtures: Equip faucets, showerheads, and toilets with water-saving devices to cut usage by 30%.
  • Detect Leaks with Smart Sensors: Use smart water monitoring systems like Flo by Moen to detect and stop leaks before they cause damage.
  • Landscape with Native Plants: Reduce outdoor water consumption by switching to drought-resistant plants.

💡 Pro Tip: Create a small sign in the bathroom explaining how these measures help conserve water—it encourages guest participation!

3. Waste Reduction & Recycling

Impact: Cuts down trash-related complaints and improves guest experience.

Action Steps:

  • Implement Clear Recycling & Composting Systems: Provide labeled bins and a simple guide for guests.
  • Partner with Local Waste Management Services: Arrange weekly compost pick-ups to minimize landfill contributions.
  • Reduce Single-Use Plastics: Replace small toiletries with bulk dispensers and offer filtered water instead of bottled water.

💡 Pro Tip: Create an Eco-Friendly Guest Guide with instructions on waste sorting and sustainable travel tips.

4. Marketing Sustainability for Competitive Advantage

Impact: Attracts high-value, eco-conscious guests.

New Forest Escapes is a great example of niche marketing to eco-conscious guests.  It uses branding, storytelling and plenty of trust signals to identify it as a sustainable option.

Action Steps:

  • Update Property Listings: Mention sustainability initiatives on Airbnb, Vrbo, and your direct booking site.
  • Offer Incentives: Provide discounts or loyalty points for guests who opt into green practices, like towel reuse programs.
  • Leverage Social Media: Share behind-the-scenes efforts—such as installing solar panels or reducing plastic waste—to build credibility.

💡 Pro Tip: Get Eco-Certified by programs like Sustonica to gain trust

5. Engaging Property Owners & Staff in the Green Transition

Impact: Encourages buy-in from all stakeholders.

Action Steps:

  • Show the ROI: Provide a cost-benefit analysis demonstrating long-term savings from energy-efficient upgrades.
  • Host Sustainability Training: Educate cleaning and maintenance teams on eco-friendly practices.
  • Pilot a Green Rental Program: Start with a few properties to showcase the benefits before scaling across the portfolio.

💡 Pro Tip: Offer property owners an optional sustainability package—a bundled set of green upgrades with clear financial incentives.

The Bottom Line: Sustainability That Pays Off

For StayWise Rentals, sustainability isn’t just about reducing their environmental impact—it’s about securing their financial future.

By implementing smart energy solutions, waste management systems, and eco-marketing strategies, they can:
✅ Slash operational costs
✅ Improve guest satisfaction
✅ Stand out in a competitive market
✅ Future-proof their business against rising energy prices

It’s time for StayWise to embrace the green wake-up call and transform their rentals into sustainable, high-performing properties.

What’s your next step toward a greener rental business? Share your thoughts in the comments below! 🚀🌿

Heather Bayer

Co-Founder & Director of Education & Training

Vacation Rental Formula
Short-term rental investor, blogger, podcaster, and vacation rental guru! Heather has been immersed in the industry since 1998 as the owner of seven properties and CEO of one of Ontario's leading rental agencies managing 180 rental cottages. She's also the co-founder of the Vacation Rental Formula, the best educational resource for owners and managers, and the creator and lead presenter for this incredible program.

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